We heard about Colcom from another Dental practice that has had a good experience with their IT services and decided to contact Colin directly. We made the decision to bring Colcom onboard more than 7 years ago and we have never looked away since.
We currently operate on Software of Excellence’s Exact system and Colin initially helped with the handover and continues to service our computers today. Our data security is of paramount importance so Colcom’s cloud backup procedures have proved essential.
It speaks of our trust in Colcom that for some time now, he has retained the keys to our office for out of hours work and we have no hesitation in recommending Colcom to other dentist friends and colleagues.
Russell Smith – Water Row Dental
We are so glad that we discovered Colcom around four years ago. Our IT cover was not what we wanted it to be and so we called on Colin for advice and a quote for IT Support Services covering our two offices in Paisley and in the West End of Glasgow. We have not looked back! Since engaging Colcom, we have successfully, and with little or no business interruption, decommissioned an old server and moved our systems to Cloud, while maintaining and upgrading our in-office backup systems and our computer client network. Following Colin’s recommendation, we have moved our telephony services to a SIP based cloud managed service and this has proven to be key in improving our communication links between our offices and with our clients. We’ve found Colin to be always available for any support we require, and such is our trust in his service, we have had no hesitation in recommending him to some of our other legal colleagues. On top of all of that, Colin is very approachable, and, in a few words, an all-round good person to have on your side.
Bridget McLaren – Pattison and Co.
We had a loose arrangement with a friend-in-business that seemed to work well for us until the situation changed. We knew of Colin’s services from other people in the trade and contacted him with a view to coming to a more formal IT Support arrangement.
Since we have brought Colcom in there has been a measured change. Certainly, the systems that were problematic and slow were remedied quickly, thereafter Colcom has implemented both a local network database and internal backup procedure alongside a client data Sharepoint database during the 2020 Covid-19 pandemic.
Colin has liaised well with our current suppliers, has excellent communication with my team and I find his terms and prices very reasonable too.
Neil Stewart – Stewart IFA